Shipping policy

Shipping Policy

Last updated: July 2026

At ToonVerze, we want your order to reach you quickly and safely. Here's everything you need to know about our shipping process.

Where We Ship

We currently ship within India only. International shipping is coming soon — sign up for our newsletter to be notified when it launches.

Processing Time

Since all ToonVerze products are print-on-demand, each item is freshly made after you place your order:

  • Production time: 1–2 business days
  • Dispatch: Within 2 business days of order confirmation
  • Delivery: 5–7 business days from dispatch (standard); 1–2 business days (express)

⏱ Total estimated time from order to delivery: 7–9 business days (standard)

Note: Timelines begin once payment is confirmed, not from when the order is placed.

Shipping Partners

We ship through trusted logistics partners including Shiprocket and Delhivery to ensure reliable, trackable delivery across India.

Order Tracking

Once your order is dispatched:

  • You will receive an email with a tracking link
  • Track your order in real time via our logistics partner's portal
  • You can also log in to your ToonVerze account to view order status

Delivery Delays

Occasionally, deliveries may be delayed due to:

  • National holidays or peak season demand
  • Remote delivery locations
  • Courier delays beyond our control
  • Weather or force majeure events

If your order has not arrived within 10 business days, please email us at toonverzeofficial@gmail.com with your order number and tracking ID. We will investigate and resolve it promptly.

Address Changes

Need to change your shipping address? Contact us at toonverzeofficial@gmail.com within 12 hours of placing your order. After 12 hours, production begins and address changes may not be possible.

Delivery Restrictions

  • We ship to residential and commercial addresses across India.
  • PO Box addresses are not accepted as courier deliveries cannot be made to PO Boxes.

Damaged or Lost Shipments

  • Damaged on arrival: Contact us within 48 hours with photos and unboxing video. We will send a replacement or full refund.
  • Lost shipment: If tracking shows no movement for more than 5 business days, contact us. We will file a claim and either resend your order or provide a full refund.

Contact Us

📧 Email: toonverzeofficial@gmail.com
📞 Phone: +91 9503377012
⏰ Response time: Within 24 hours, Monday to Sunday